Introducing Cilwana Aureva Wedges — Where Elegance Finds Its Form Complimentary delivery on every order A Season of Light, A Gift of Timeless Craft

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★★★★★55,000+ Happy Customers

Cilwana Studio

Black on Black Jutti

Rs. 4,999.00

Tax included

Handcrafted in Kashmir
Thoughtfully selected materials
Designed for comfort
Finished by hand in small batches
Made to be treasured

Review your size and quantity before adding to your bag.

Ayesha K. ★★★★★

Honestly, CILWANA is the only and best in India for such beautiful juttis!

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Handcrafted in Kashmir◇
Thoughtfully packed◇
Easy exchanges

Product details

Indulge in luxury and tradition with our handmade double cushioned leather juttis adorned with exquisite work. Crafted with meticulous attention to detail, each pair seamlessly blends elegance and comfort. Elevate your ensemble with timeless style and unparalleled craftsmanship.

Shipping & delivery

Shipping Policy

Shipping Policy

Shipping Methods and Timeframes:
Clearly specify the shipping methods available to your customers and provide estimated timeframes for delivery. For example, you can mention that you offer standard shipping, express shipping, and international shipping. Provide an approximate timeframe for each method, such as 4-6 business days for standard shipping and 2-3 business days for express shipping.
Order Processing Time:
Clearly state the time it takes for you to process orders before they are shipped. This includes verifying payment, packing items, and preparing them for shipment. For example, you can mention that orders are typically processed within 1-2 business days, excluding weekends and holidays.
Shipping Costs:
Specify how shipping costs are calculated. You can mention whether you offer free shipping on certain orders or if shipping costs are based on order weight, destination, or any other factors. If applicable, provide a shipping cost estimator on your website to give customers an idea of how much they can expect to pay for shipping.
Order Tracking:
Explain how customers can track their orders. If you provide tracking numbers, let customers know when and how they will receive their tracking information. You can mention that tracking numbers will be emailed to customers once their orders have been shipped or provide a link on your website where they can track their orders directly.
International Shipping and Customs:
If you offer international shipping, clearly state that additional customs fees, duties, and taxes may apply to international orders. Inform customers that these fees are the responsibility of the recipient and may vary depending on the destination country’s regulations. Provide a general estimate of potential customs fees but advise customers to check with their local customs office for more accurate information.
Shipping Restrictions:
Clearly outline any shipping restrictions or limitations you have in place. This can include restrictions on shipping certain items (e.g., hazardous materials) or shipping to specific locations. If you have any age restrictions on certain products, such as alcohol or tobacco, make sure to mention them as well.
Shipping Errors or Damages:
Describe your policy regarding shipping errors or damages. Assure customers that you take responsibility for any errors made during the shipping process or for any items that arrive damaged. Provide instructions on how customers can report such issues and request replacements or refunds.
Returns and Exchanges:
If applicable, provide information about your returns and exchanges policy. Clarify who is responsible for return shipping costs and any specific conditions or timeframes for returning items. Include instructions for initiating a return or exchange and outline the process customers should follow.
Customer Support:
Provide contact information for customer support related to shipping inquiries. This can include email addresses, phone numbers, or a dedicated customer support portal. Clearly state your customer support hours and mention that you strive to respond to inquiries within a certain timeframe.
Policy Updates:
Inform customers that your shipping policy may be subject to change and encourage them to review it periodically. Specify that any updates to the policy will be clearly communicated on your website and provide the date of the most recent update.

Remember to tailor the shipping policy to your specific business needs and include any additional information that may be relevant to your customers.

Returns & exchanges

Refund and Returns Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at cilwanastudio@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cilwanastudio@gmail.com and send your item to: H.no 18 East extension colony Rawathpora Baghat barzulla Srinagar J&K 190005

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 622 Manglam Electronic Market Jaipur Rajasthan India 302001.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Black on Black Jutti · Rs. 4,999.00

Made with intention

A closer look

Discover the details and craftsmanship behind this piece.

Cilwana Studio